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Introduction
Streaming media is the one-way delivery of audio/video over the Internet. The Live Streaming Web Cast video files broadcast here are designed to be viewed over a high speed Internet connection on the University of Idaho campus. They are typically created to run at a bit-rate of 150 Kbps. Dialup modem and ISDN connections are not fast enough to support the data rate required by general video distribution. However, audio files are created at much lower bit-rates and can be heard adequately off-campus over slower Internet connections such as dialup modems and ISDN.

 

Installation

Before you watch a broadcast, you need to have a current version of RealPlayer installed on the computer you plan to use. Play one of the streaming media tests provided below to test your system.  If needed, click on the RealPlayer button to the left to download this program for installation. Note: The RealPlayer is distributed free. Visit: http://www.real.com/freeplayer/?rppr=edu.

 

Testing

Testing of Web Cast

Type of Test

High Bandwidth Video (150 Kbps)
(1:27 min)
Video/Audio Real 150 Kbps
Low Bandwidth Audio (8.5 Kbps)
(1:27 min)
Audio Only Real 9 Kbps
Very High Bandwidth (225 Kbps)
(1:27 min)
Video/Audio Real 225 Kbps

Note: Live webcasts will not be available until 5 minutes before the advertised broadcast.

The University of Idaho has a RealServer license which allows 100 users to stream files concurrently. If you have trouble watching a Broadcast, it may be because the UI has reached its 100 user limit.

 

Configuration
If you are able to watch a broadcast, but you are having problems with the video stream freezing or jumping, you may be trying to view a streaming file over an Internet connection that is too slow for the broadcast's bit-rate. It is also possible that your RealPlayer is not configured to stream at a bandwidth matching your Internet connection speed. Incorrect bandwidth settings can severely hinder RealPlayer's ability to play the broadcast smoothly. To check your settings and change them, if needed, run RealPlayer and select Tools > Preferences...> Connection.

Individuals viewing streaming media files on the UI Moscow campus should set their normal and maximum bandwidth connection rates to Office LAN (10Mbps and above).

 

RealPlayer Connection Troubleshooting
"Cannot connect" errors generally mean that RealPlayer did not connect to the computer that serves the media content (the server); they may also mean that the link you clicked is out-of-date. Connection errors that occur at all sites on a recurring basis indicate a problem with RealPlayer connection configuration or your Internet connection. To allow RealPlayer to connect, you may need to reconfigure RealPlayer or your security software.

http://service.real.com/realplayer/streamhelp/

 

Technical Requirements
In addition to a high speed Internet connection to watch streaming video, the minimum technical requirements for watching UI live broadcasts are:

Windows:
333MHz Intel Pentium processor or equivalent 
32MB of RAM 
16-bit sound card and speakers
65,000-color video display card (video)
Windows* 95, Windows 98, Windows 2000, Windows 2000 ME (final release version only), Windows NT 4.0 with Service Pack 4, or Windows XP
IE 4.0.1 or Netscape 4.0 or later 

Macintosh:
Mac* OS 8.1 or later
32 MB RAM
Virtual Memory turned on, set to 64MB
604 PowerPC* (200 MHz or better) 
Browser support: Microsoft* Internet Explorer* 4.01 or later or Netscape* 4.05 or later

 

Further Assistance
For immediate assistance with this technology, please contact the Help Desk at 208-885-4357 (helpdesk@uidaho.edu) or the Center for Teaching Innovation at 208-885-2121 (cti@uidaho.edu).

 

 

University of Idaho, Moscow, ID, 83844