Mail

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Overview


Although Blackboard has an internal Mail tool available, most Instructors will choose not to use it. Instead, they will elect to use an email package of their choice to send their correspondence to your Official UI Email Address (Typically: name@vandals.uidaho.edu).

If your instructor chooses to use the internal Blackboard Mail tool, it is important to understand how email sent through this tool works to avoid miscommunication and confusion. The Blackboard Mail tool works as follows:

  • All email sent using the Mail tool goes to an internal Blackboard mail box rather than your Official UI Email Address by default. You may access Blackboard's internal email ONLY when you are logged into Blackboard.
  • You may forward the Blackboard internal email to your Official UI Email Address, but ONLY if your instructor changes a setting within the Mail tool to allow forwarding. If forwarding is allowed by your instructor, you MUST also change a setting within your Tools Options to activate forwarding for you.
  • You cannot reply directly to the email you receive from Blackboard. When email forwarded by blackboard@uidaho.edu is replied to, the following error message comes back:

You have sent email to the Blackboard server administrators. If you intended to send mail to an instructor or student, please re-send your message to the appropriate University of Idaho email address.

Paging Preferences
By default, 10 items/page display
My Courses > My Settings > My Tool Options allows you to increase the default number of items to list per page (e.g. 200). See Paging Preference

Mail Tool

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  • Login to Blackboard and go to your Blackboard course
  • Click on Mail found under Course Tools
  • Click on Create Message to send a message
  • Click on the Message Title to view it
Can't find what you're looking for?
There are several possibilities:
  • Perhaps it has not been released yet by the instructor?
  • Is it on the next page? At the bottom of the window, you will find Next Page and Previous Page icons you can use to navigate through the list of Items.
  • Permanently increase the default number of items displayed per screen by modifying your global Paging Preference.


 

  • Below is a sample mail message. Click on Reply to Reply to a message.

WARNING: Because Blackboard sessions timeout after 30 minutes of inactivity, create your content in a word processor and then copy & paste the content into Blackboard to prevent losing work. Also avoid using special characters ( @ # % & ; )


Forward Your Mail

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Email forwarding allows email generated through the internal Blackboard Mail tool to automatically forward to your Official UI Email Address. You may forward the Blackboard internal email to your Official UI Email Address, but ONLY if your instructor changes a setting within the Mail tool to allow forwarding. If forwarding is allowed by your instructor, you MUST also change a setting within your Tools Options to activate forwarding for you.

Note: If you try to reply directly to email forwarded to you through Blackboard, it will bounce back to you with an error message. Because of possible confusion created by replying, forwarding is NOT recommended.

  • Go to My Courses in Blackboard
  • Select My Settings
  •  My Settings

  • Under the My Profile tab, next to E-mail, you should see your Official UI Email Address. This is the email address Blackboard mail will sent to when forwarding has been turned on.

    (Note: This Official UI Email Address cannot be changed through Blackboard. Contact the ITS Help Desk (208-885-HELP) for more information.)

    My Profile

  • Select the My Tool Options tab

    My Tool Options
     

  • Scroll down to find the Mail forwarding section
  • Check the box next to Forward all mail messages to the e-mail address in my profile
  • Press Save at the bottom

Forward Mail

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Still have a Question? Click Help in the top right corner of your Blackboard course.