Log in to Blackboard

Topics in this Article

Overview
FAQ for Blackboard Login Issues
- What is my username & password / passphrase?
  Use myUIdaho account & password for Blackboard
- I can't login to Blackboard, what should I do?
  Change myUIdaho account passwords which expire every 90 days
  Change myUIdaho account passphrases which expire every 400 days
- I can't reset my password, what should I do?
  How to reset PINs if you can't login to e-Support
- I can't get to the Bb login page, what should I do?
  How to setup your computer to work with Blackboard

Overview

Blackboard is Web-based software used by instructors to build and manage their online instruction Web sites. You must provide a myUIdaho account and password / passphrase to gain access to your Blackboard sites. The Blackboard username and password / passphrase are the same as your myUIdaho account.

Please refer to the Scheduled Outages listed on the right to be sure Blackboard is available during the time you are attempting to login.

Password Expiration

myUIdaho account passwords expire every 90 days. myUIdaho account account passphrases expire every 400 days. Thus, it may need to be changed. Please keep this in mind if you experience problems logging into Blackboard. You may reset your password / passphrase anytime. Refer to the UI password / passphrase Policy.

Reset password / passphrase: http://support.uidaho.edu

Student Email Policy

Students are required to have a name@vandals.uidaho.edu email address PRIOR to receiving a Blackboard account. Please see the Student Email Policy for additional information and help on setting up a student email account. All official UI email, including Blackboard messages, will be sent to this email address. Please check your Vandal Live email account regularly.

Scheduled Outages

Blackboard Session Time-Out
After 30 minutes of Inactivity

Maintenance every Morning 3:00 am PT
Duration: 30 minutes

Maintenance every Friday 5:30 pm PT
Duration: 30 minutes to several hours

Still Having Password Problems?
Contact: Web: E-mail: Phone: Walk-in:	ITS Help Desk http://support.uidaho.edu helpdesk@uidaho.edu (208) 885-HELP TLC, Room 128 (UI Moscow Campus)

What is my Username & password / passphrase?

TOP

Blackboard Login: www.blackboard.uidaho.edu
Q	What is my Username?
A	The Blackboard username is the same as your myUIdaho account (ex: Joe Vandal's myUIdaho account is "vand1234"). If you don't know your myUIdaho account, please contact the ITS Help Desk at (208) 885-HELP or helpdesk@uidaho.edu.
Q	What is my password / passphrase?
A	Your Blackboard password / passphrase is the same as myUIdaho account password / passphrase. If you don't know what that is, go to http://support.uidaho.edu and reset the myUIdaho account password / passphrase, or contact the ITS Help Desk at (208) 885-HELP or helpdesk@uidaho.edu. Passwords expire every 90 days (8 to 14 characters in length) Passphrases expire every 400 days (greater than 14 characters in length) Update your password / passphrase at http://support.uidaho.edu/
Q	My password / passphrase stopped working. How can I fix it?
A	Go to http://support.uidaho.edu and reset the myUIdaho account, or contact the ITS Help Desk at (208) 885-HELP or helpdesk@uidaho.edu.

I can't login to Blackboard, what should I do?

TOP

If you're unable to login to Blackboard because you don't know your current myUIdaho account password / passphrase or if your password / passphrase has expired (myUIdaho account account passwords expire every 90 days and myUIdaho account passphrases every 400 days), you may reset it by logging into http://support.uidaho.edu/ and choosing Change Passwords from the left menu. You must log into this system with an active myUIdaho account. If you are a new UI student, please change your VandalWeb PIN and update your password via http://www.vandalsetup.uidaho.edu.

Go to http://support.uidaho.edu/
Login with your myUIdaho account (ex: Joe Vandal's myUIdaho account is "vand1234").
Enter either your myUIdaho account password or enter your VandalWeb PIN used to access your VandalWeb account.

Select Change Passwords to change your account passwords
Select the accounts that you want to update the password for (make sure their boxes are checked)
Enter a new password
TIP: Read the rules about what passwords are acceptable.
Confirm your new password by entering it again
Press the Set New Password button

Make sure that you see a Success screen. If you don't, go back and try again by entering a different password.
Once you're finished, click Logout
You will receive a confirmation email sent to your UI email account confirming the password change
Wait a few minutes before using the new password to log in to Blackboard

I can't reset my Password, what should I do?

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If you can't login to http://support.uidaho.edu, the next step is to reset your VandalWeb PIN. Your PIN is the password used to access VandalWeb, which is where you access your official UI course information. The Help Desk will not change passwords or PIN information over the phone so you must visit the Help Desk office located in the TLC 128 in person to do this. Alternatively, the Registrar's office will reset your VandalWeb PIN online or by phone.

Reset your VandalWeb PIN

ATTENTION: After resetting your PIN, you MUST change your myUIdaho account password at http://support.uidaho.edu/ BEFORE you attempt to log in to Blackboard.

NEW to the UI? Setup Your UI Computer Accounts

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